Order Questions:
Can I edit or cancel my order?
We try our best to fulfill and ship orders quickly to ensure fast delivery. Unfortunately, this means we can't guarantee changes or cancellations to orders once placed. However, you can contact our support team at support@lindennutrition.com and they'll do their best to accommodate your request.
Where is my order?
Track your order here
If you have any further questions, reach out to our support team at support@lindennutrition.com.
Product Questions:
Is Linden Iso Zero Protein gluten-free?
Yes!
Is Linden Iso Zero Protein dairy-free?
Our product contains milk protein, so it's not dairy-free. We currently don't offer a non-dairy protein powder, but we're working on it!
I have a peanut allergy. Does Linden Iso Zero Protein contain nuts?
Our products are peanut and tree nut-free and manufactured in a peanut and tree nut-free facility.
Does Linden Iso Zero Protein contain caffeine?
No, our products are caffeine-free.
Is Linden Iso Zero Protein keto-friendly?
Yes!
Do you offer a vegan option?
Unfortunately, our current product contains milk protein, so it's not vegan-friendly. We hope to offer a vegan option in the future!
Is Linden Iso Zero Protein Kosher or Halal certified?
Our protein is currently certified Halal.
What's the amino acid breakdown?
One scoop of Iso Zero contains 7.3 grams of BCAAs. Here is the breakdown: 2.0 grams Iso-Leucine, 3.4 grams Leucine, 1.9 grams Valine.
Why do you use silicone in Iso Zero?
We use silicone to help prevent foaming.
What sweeteners are in Iso Zero?
We use sucralose to sweeten our products.
What's the Prop 65 Warning about?
California law (Prop 65) requires warnings on products produced in facilities that handle ingredients known to cause cancer or reproductive harm. While our products don't contain these ingredients, the warning is required by law. Learn more here
Is Linden Protein NSF certified?
We are not NSF certified, but our products are manufactured in a GMP-compliant facility and undergo a 5-7 days testing period before reaching us. Our products are also free of banned substances.
Shipping & Returns:
What's your shipping or return policy?
View our shipping and return policy here
When will my order ship?
You'll receive a shipping notification with a tracking number once your order is packed. Track your order online using the link provided.
For domestic shipments, allow 5-7 business days for delivery. Orders placed on weekends, during promotions, or around holidays may take longer due to increased volume and carrier delays. Our team works hard to get orders out quickly, but we appreciate your patience during peak times. Contact our Customer Service Team at support@lindennutrition.com with any questions about estimated delivery times.
Do you ship internationally?
We’re hoping to offer this in the future!
Do you ship to Canada?
We’re hoping to offer this in the future!
Do you ship to APO/FPO/DPO addresses?
Yes, but transit times may be longer than usual.
What if my order shows delivered but I haven't received it?
Please allow 3-5 business days for delivery. Sometimes, carriers mark packages delivered before they arrive. If your package hasn't arrived after 5 business days, contact us at support@lindennutrition.com for further assistance.
Are there shipping delays during the holidays?
During November and December, you may experience delays due to holidays, increased order volume, and carrier backlogs. Our team works hard to get orders out quickly, but please reach out to our Customer Service Team at support@lindennutrition.com if you have any questions.